Medical Assistant – Full Time

 

Psychiatric Consultants of Central Florida is currently seeking a full-time Medical Assistant to join our clinical team. The ideal candidate is professional, organized, and compassionate, with the ability to work in a fast-paced mental health setting while providing excellent administrative and patient support.

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Position Overview

The Medical Assistant will provide clinical and administrative support to assigned psychiatric Mental Health Professionals. This role involves direct coordination with patients, providers, pharmacies, and other healthcare organizations. Strong communication skills, attention to detail, and professionalism are essential.

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Responsibilities

• Manage daily client caseload for assigned providers

• Receive and triage incoming calls and messages from patients

• Accurately document voicemails, patient communications, and provider orders

• Escalate crisis or safety-related calls immediately to the provider

• Coordinate medication refills, prescriptions, and e-prescribing as directed

• Communicate with pharmacies and insurance companies as needed

• Assist with prior authorizations and medication forms

• Work with pharmaceutical representatives to maintain sample inventory

• Follow proper medication handling and disposal procedures

• Provide front desk support including check-in, scheduling, and paperwork

• Maintain HIPAA compliance and professional confidentiality standards

• Support the clinic with general administrative tasks as needed

 

Qualifications Required:

• High School Diploma or GED

• Minimum of 3 years previous medical or healthcare experience

• Strong written and verbal communication skills

• Computer proficiency and ability to learn new systems quickly

• Excellent organization, time management, and attention to detail

• Dependable, professional, and team-oriented​

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Preferred:

• Medical Assistant Diploma, AAS, or certification

• Bilingual – Spanish preferred

• Experience in psychiatry, mental health, or behavioral health settings

• Experience with e-prescribing and prior authorizations

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Skills & Competencies

• Ability to multitask and prioritize

• Strong critical thinking and problem-solving

• Professional, calm, and compassionate communication style

• Positive and flexible team player

• Commitment to patient care and confidentiality

• Strong work ethic and reliability

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Apply Today

If you are passionate about mental health care and want to work alongside a compassionate clinical team, we encourage you to apply.

📩 To Apply: Email your resume and cover letter to
support@pccfassociates.com